5 Tracked Service Categories
Platform Uptime, AI Proposal Pipelines, Job Ingestion, Notification Webhooks, and Schema Calculations each carry a published SLA target below. We do not yet publish automated real-time uptime monitoring or a historical incident feed on this page — see the full SLA Agreement for how to report an issue or request a service credit.
Core Tracked SLA Metrics (Monthly Commitments)
1. PLATFORM UPTIME
99.5%
Monthly SLA target
2. AI & BID PIPELINE
98.5%
Monthly SLA target
3. JOB FRESHNESS
P95 < 5m
Monthly SLA target
4. NOTIFICATIONS
99.0%
Monthly SLA target
5. CALC ACCURACY
99.9%
Monthly SLA target
Tracked Subsystem Telemetry
OperationalDegradedOutage
Incidents & Service Credits
We don't yet publish an automated incident history on this page
The percentages above are our published SLA targets, not a live-monitored measurement feed. If you believe a target was missed for your account, contact us at tos-privacy@realbids.app within 30 days — see the full SLA Agreement for how service credits work.